Hi @Yogi ,
The best course of action would be to get a gather diagnostics from both the primary, the backup and the monitoring nodes and open a support ticket to get help determining the cause for redundancy being down.
The gather diagnostic file should have all the information to answer questions like:
- Can all three nodes see each other?
- Are all three nodes healthy and the spool for guaranteed messaging in sync/healthy?
Without all that information it’s a bit of a guesswork to figure out why your HA pair has gone out of sync/redundancy down.
Btw, the routers are preventing you from releasing activity when redundancy is down, because the backup isn’t in sync with the primary and not ready to take activity therefor.
Happy New Year and a great start into 2022!
Hope you get your brokers fixed asap with the help of Solace Support!
p.s. Please call our hotline if this is an urgent issue.