Very Urgent !-Getting Below issue in Cloud AWS

Connectors & Integrations
1

Hi All

Hope you are doing good!
Need quick support on below error that I get on Cloud environment while doing subscribe. While same set of dll’s are working fine in onprem systems. Below is the Error details. Can you pls advise what is required to overcome the issue.

System.Web.Services.Protocols.SoapException: Server was unable to process request. —> SolaceSystems.Solclient.Messaging.FatalErrorException: Error encountered in interop adapter Unable to load DLL ‘libsolclient’: The specified module could not be found. (Exception from HRESULT: 0x8007007E) In method: Init —> System.DllNotFoundException: Unable to load DLL ‘libsolclient’: The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at SolaceSystems.Solclient.Messaging.Native.Interop.SolaceNativeAPI.ClientInitialize(SolLogLevel initialSDKLogLevel, IntPtr properties)
at SolaceSystems.Solclient.Messaging.Native.MAdapter.MSolClientInit(SolLogLevel initialSDKLogLevel, IntPtr properties)
— End of inner exception stack trace —
at SolaceSystems.Solclient.Messaging.Native.MAdapter.MSolClientInit(SolLogLevel initialSDKLogLevel, IntPtr properties)
at SolaceSystems.Solclient.Messaging.Native.ContextFactoryImpl.Init(ContextFactoryProperties props)
at Service.SubscribeSolace()
— End of inner exception stack trace —

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object ins, Object outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Scheduler.Service.ServiceSoap.SubscribeSolace()
at Scheduler.Program.Main(String args)

2

Hey @sumeet it definitely looks like the app can’t find the libraries. Are you sure the app has access? Are you maybe using a different OS or chipset in AWS?

If this is a super urgent problem I would also recommend opening a support ticket if you have the ability to do so.

3

Also, do 3 backticks “`” on a new line to turn on the codeblock editor… for posting code and stacktraces! ??