Community best practices and SLAs

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hong
hong Guest Posts: 480 ✭✭✭✭✭

Solace Developer Community is a technical hub for discussing Solace PubSub+, event-driven architecture, event-driven development, security & compliance, microservices, and more! 

Made up of Solace employees, tech enthusiasts, and tech advocates, it is meant to be a community where members share new findings, ask questions, provide answers, and demonstrate how PubSub+ can benefit businesses.  

What to expect from the community forum:  

  • Quick engagement and answers from Solace experts on a variety of topics. 
  • Positive interactions with other community members and technology experts.  
  • A friendly and supportive environment where all members are welcome to provide answers or guidance. 
  • A safe space to share ideas, concepts, and issues encountered when using PubSub+. 

What we ask from community members: 

  • Patience. Solace experts are busy making PubSub+ the best product it can be, so they may take extra time to respond to some inquiries. 
  • Kindness. Remember to be kind as you interact with fellow members.   
  • If you have an urgent issue and you are a Solace customer, please use the support channels to address your concerns. 

We are always open to suggestions about what our community members want. It is your forum – let us know what improvements you would like to see!