🎄 Happy Holidays! 🥳

Most of Solace is closed December 24–January 1 so our employees can spend time with their families. We will re-open Thursday, January 2, 2024. Please expect slower response times during this period and open a support ticket for anything needing immediate assistance.

Happy Holidays!

Please note: most of Solace is closed December 25–January 2, and will re-open Tuesday, January 3, 2023.

MsgSpoolStatusDown

Hi Team,

We are getting below mentioned alert in my solace Appliance.
Alert: Solace Mssage Spool Status Down.
Can you please tell me exact reason, why we are getting the alert.

Comments

  • marc
    marc Member, Administrator, Moderator, Employee Posts: 963 admin

    Hi @Muddam_Pullaiah,
    If you have a solace hardware appliance your best bet at getting a quick and accurate answer is to send an email to support@solace.com with the issue. You should get an auto-response that will ask you to gather diagnostics on the appliance for the past few days with instructions on how to do so. This will give them all they need in order to dig in and get you an expedite response :)

    -Marc