Messages Transport Retransmitted count is increasing

Dhanusri
Dhanusri Member Posts: 17 ✭✭
in PubSub+ Event Broker #1

Currently, we are using Solace PUBSUB+ Software Event brokers of version 10.4.1.121. We observe that messages/events are getting accumulated in the queues even when the JMS consumer/listener is actively bounded. Also, we see that the messages are getting redelivered with increase in the count of Messages Transport Retransmitted parameter.

When we disable & re-enable the outgoing messages, the message count is decreasing. However, even this is not working now.

Kindly please let me know how we can resolve this issue.

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Answers

  • Aaron
    Aaron Member, Administrator, Moderator, Employee Posts: 664 admin
    #2

    What do your consumer application logs say? Sounds like something is messing up in the app and it's unable to continue processing the messages.

  • Dhanusri
    Dhanusri Member Posts: 17 ✭✭
    #3

    Sorry for the delay in response..

    The consumer application had applied Patch and the issue was due to that.

    So post reverting the changes made as part of patching activity, the application is working as expected.

  • Aaron
    Aaron Member, Administrator, Moderator, Employee Posts: 664 admin
    #4

    Well that's good to hear! 👍🏼

  • Gopal4506
    Gopal4506 Member Posts: 4 ✭
    #5

    Hello,

    The consumer application had applied Patch and the issue was due to that.

    What does this mean actually? can you please help. Iam facing the same issue

  • Aaron
    Aaron Member, Administrator, Moderator, Employee Posts: 664 admin
    #6

    @Dhanusri can you provide any more details of the issue/fix for our friend @Gopal4506 ? 🙏🏼

  • Dhanusri
    Dhanusri Member Posts: 17 ✭✭
    #7

    Hi @Aaron & @Gopal4506,

    Sorry for the delayed response. Have missed these notifications.

    Boomi application applies patch for every quarter based on their latest patch release from Boomi Vendor.

    They have informed that issue was observed post patching onto those nodes, once the changes made were reverted issue was not seen.

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