Close connection on openshift every 2sec

My consumer connection to solace is closed after every 2seconds that leads to fail big message more than 5 mb read.

Please suggest


  • uherbst
    uherbst Member, Employee Posts: 111 Solace Employee

    Hi @Solace chunnu ,

    Do you have access to event.log ? Inside the pod, you can find the event.log in /usr/sw/jail/logs/event.log

    Any errors listed there ?

    In addition: For every disconnect, there should be an entry in the event.log like this:

    2022-08-16T03:53:24.355+00:00 <> kilo-production-123465xxx-solace-primary-0 tagINFO: CLIENT: CLIENT_CLIENT_DISCONNECT: testvpn app_3fe384d4c68bf6da Client (9668) app_3fe384d4c68bf6da username solace-cloud-client WebSessionId (N/A) reason(Peer TCP Closed) final statistics - dp(4, 4, 0, 0, 4, 4, 580, 649, 0, 0, 580, 649, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0) conn(0, 0,, CLSWT, 0, 0, 0) zip(0, 0, 0, 0, 0.00, 0.00, 0, 0, 0, 0, 0, 0, 0, 0) web(0, 0, 0, 0, 0, 0, 0), SslVersion(TLSv1.2), SslCipher(ECDHE-RSA-AES256-SHA384 TLSv1.2 Kx=ECDH Au=RSA Enc=AES(256) Mac=SHA384)

    The interesting point here is "reason(Peer TCP Closed)". The reason field indicates who and maybe why someone closed the connection.

    Let us know your findings.


  • Solace chunnu
    Solace chunnu Member Posts: 6

    Thanks for the reply.

    From event log it looks graceful shutdown peer tcp closed only. The issue is from solace client that runs on the openshift and frequently get disconnected.

  • marc
    marc Member, Administrator, Moderator, Employee Posts: 848 admin

    Hi @Solace chunnu,

    Two things I would recommend checking are:

    1. The openshift health checks. Does that report anything? Is it restarting the container b/c of that?
    2. Your consumer code - is it actually waiting for messages after it connects or does your app just end? Checkout this sample which goes into a while loop while processing messages.
    3. Does your consumer code work if you run it locally (outside of openshift?)

    Hope that helps!

  • Solace chunnu
    Solace chunnu Member Posts: 6

    Not sure what causing the consumer to disconnect.

    If I run outside of openshift it works fine.

    I got one fix that works for me. I configured compression 9 and now consumer is able to read big message upto 25 mb.

    Solace.jms.apiProperties.solace.JMS_CompressionLevel: 9

    But disconnect issue still persist. Client number is incrementing in each connect. And it fills log file as well,

    Please help

  • RunningRoach
    RunningRoach Member Posts: 6

    check keep alive library and ensure being used and configuration in openshift of keep-alive requirement; we had similar issue with other items mid-stream.